SporePilot Terms of Service

Effective date: October 1, 2026

Agreement

By creating an account or using SporePilot, you agree to these Terms. If you don't agree, please don't use SporePilot.

SporePilot is operated by Chris Adams, an individual based in California ("SporePilot," "we," "us"). These Terms cover the SporePilot web app at app.sporepilot.com, the SporePilot iPhone app, and the website at sporepilot.com (together, the "Service"). Our Privacy Policy explains how we handle information and is part of these Terms.

Who can use SporePilot. You must be at least 18 and able to enter a binding contract. SporePilot is a professional tool for mold and indoor air quality inspectors and is offered in the United States. If you use SporePilot for a company, you confirm you may accept these Terms for it.

Your account

You are responsible for your account and everything done with it.

• Give accurate information and keep it up to date.
• Keep your password private, and don't share your account. Each account is for one person.
• Tell us right away at support@sporepilot.com if you think someone else has used your account.

Free trial

Every new account can create 3 reports free, with no payment card required. Each inspection you create counts as one report, and deleting an inspection does not give a free report back. After 3 reports, you need a paid plan to create new ones. You can still open, edit and share the reports you already made.

Subscriptions and billing

Paid plans renew automatically until you cancel, and are billed in advance through Stripe.

• Automatic renewal. Your plan renews at the end of each billing period at the then-current price, and we charge your payment method on file, unless you cancel before the renewal date.
• Payments. Stripe processes payments under its own terms. You authorize us, through Stripe, to charge your payment method for each renewal. Prices do not include taxes; you pay any taxes that apply.
• Purchases are made on our website. In the iPhone app, choosing a plan opens our secure checkout in Safari. Subscriptions are not sold through Apple's in-app purchase, so Apple does not bill or refund them.
• Price changes. We will tell you at least 30 days before a price change affects your plan. The new price applies from your next renewal after that notice. If you don't want it, cancel before then.
• Failed payments. If a payment fails, Stripe will try again, and your access continues for a short time while it does. If payment still fails, the subscription ends, and you will need to choose a plan again to create new reports.
• Promo codes. Promo codes are personal, can't be exchanged for cash, and may expire or have use limits. We may end a promo code that is misused.

Cancellation and refunds

You can cancel anytime; you keep access until the end of the period you paid for, and we don't give refunds for partial periods.

• How to cancel. In SporePilot, go to Account, then Manage billing, then cancel. Cancellation stops future renewals.
• After you cancel. Your plan stays active until the end of the current billing period. After that, you can still open, edit and share your existing reports, but you'll need a plan to create new ones.
• Refunds. Payments are non-refundable, including for unused time in a billing period, except where the law requires a refund.
• Deleting your account. Deleting your account sets your plan not to renew. It stays active through the time you paid for, and continues as normal if you restore the account within 30 days.

Your content and your clients' information

You own everything you put into SporePilot, and you are responsible for having the right to use it.

• Your content means your inspections, photos, markups, notes, lab reports, logos and artwork, comments, and the reports you create.
• Our permission to use it. You give us permission to store, copy, process and display your content only as needed to run the Service for you: for example, saving it, building your reports, creating AI draft descriptions, and showing a report to people you share it with. This permission ends when your content is permanently erased, except for backup copies that are overwritten within 30 days.
• Your clients' information. You are responsible for getting any permission you need from your clients to record their information and photos, to share reports with them, and for following the privacy and recordkeeping laws that apply to your business.
• Logos and artwork. Only upload logos, badges and artwork you own or are allowed to use.

AI descriptions and your professional responsibility

SporePilot is a tool that helps you write reports; you, the inspector, are fully responsible for your inspections, your findings and every report you deliver.

• AI descriptions are drafts. SporePilot can suggest photo descriptions using AI. These suggestions can be wrong, incomplete or misleading, for example by describing a stain as possible growth when it isn't, or the reverse. Review, correct and approve every description before you use it.
• SporePilot doesn't inspect or test anything. It does not identify mold, analyze samples, interpret lab results, or decide whether a property is safe. Lab reports you attach are the laboratory's work.
• No professional advice. Nothing in SporePilot, including AI suggestions, saved comment templates, weather data or sample report text, is medical, legal, engineering, health or remediation advice.
• Your reports are yours. You decide what goes into each report and are responsible for its accuracy and for following the licensing rules, standards of practice and laws that apply to your work.
• Weather and address data come from public government sources and may be unavailable, out of date or inaccurate. Check them before relying on them.

Report links, calendar links and notifications

You control who sees your reports and schedule.

• Report links. Anyone with a report link you create can view that report, without an account, until the link expires or you turn it off. Share links only with people who should see the report.
• Calendar links. Your private calendar link shows your scheduled inspections to anyone who has it. Keep it private, and use Reset link if it's shared by mistake.
• Notifications in the iPhone app are optional, and you can turn them off in Settings at any time.

Availability and changes to the Service

We work to keep SporePilot running and your data safe, but we can't promise it will always be available or error-free.

• Downtime. The Service may be unavailable at times for maintenance, updates or problems outside our control, including problems with our service providers.
• Offline work. Changes made without a connection are saved on your device and upload when you're back online. They can be lost if the device is lost, reset or the app is deleted before they upload.
• Your own copies. Keep your own copies of finished reports, for example by saving them as PDFs.
• Changes. We may add, change or remove features. If we remove a major feature you pay for, we will tell you in advance.

Acceptable use and ownership

Use SporePilot only for lawful inspection work, and don't misuse it.

You agree not to:

• Upload content that is illegal, that you have no right to use, or that contains malware.
• Try to access other people's accounts or data, get around security or usage limits, or probe the Service for weaknesses without our written permission.
• Overload the Service, or use bots or scrapers on it.
• Copy, resell or rent the Service, or reverse-engineer it, except as the law allows.
• Use SporePilot to mislead clients, for example by presenting AI drafts you haven't reviewed as your findings.

Third-party services. Parts of the Service rely on others, such as Stripe for payments and government sources for weather and addresses. Their own terms apply to them, and we aren't responsible for them.

Our property. SporePilot's software, design, name, logo and starter text belong to us. These Terms give you a personal, non-transferable right to use the Service while your account is active; they don't transfer any ownership. Reports you create from starter text are yours to use.

Feedback. If you send ideas or suggestions, we may use them without owing you anything.

Ending the agreement

You can leave anytime by deleting your account, and we may suspend or close accounts that break these Terms.

• Deleting your account. Delete your account in SporePilot under Account. You're signed out right away and your report links stop working. Your account and content are kept for 30 days, and you can restore everything by signing in during that time. If you don't restore it within 30 days, it's permanently erased.
• If we end your access. We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect the Service or others. Where reasonable, we'll tell you first and give you a chance to save copies of your reports. If we close your account without cause, we'll refund any prepaid time you haven't used.
• If SporePilot shuts down, we'll give at least 30 days' notice so you can save your reports, and refund prepaid time you can't use.
• What continues. Sections that by their nature should continue after the agreement ends, such as payment obligations, disclaimers, limits of liability and governing law, continue to apply.

Disclaimers and limits of liability

The Service is provided as it is, and our total responsibility to you is limited to what you paid us in the past 12 months.

Disclaimers. To the extent the law allows, SporePilot is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that AI descriptions, weather data or any other content will be accurate or complete, or that the Service will be uninterrupted or error-free.

Limits of liability. To the extent the law allows:

• We are not responsible for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business, even if we were told they were possible.
• We are not responsible for decisions you or your clients make based on reports, AI suggestions or other content in the Service.
• Our total responsibility for all claims about the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or $100.

Some places don't allow some of these limits, so they may not all apply to you.

Indemnification. You agree to defend and hold us harmless from claims, losses and costs (including reasonable attorneys' fees) brought by others, including your clients, that arise from your content, your reports, your inspection services, or your breach of these Terms or the law.

Governing law and general terms

California law governs these Terms, and disputes go to the courts in Orange County, California.

• Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.
• Where disputes are decided. You and we agree that disputes will be decided only in the state or federal courts located in Orange County, California. Before filing a claim, please email us so we can try to resolve it informally.
• Changes to these Terms. We may update these Terms. We'll post the new version with a new effective date and, for significant changes, tell you by email or in the app at least 30 days before they take effect. Continuing to use SporePilot after that means you accept the changes.
• Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.
• Other terms. If part of these Terms can't be enforced, the rest still applies. If we don't enforce a right right away, we can still enforce it later. You can't transfer these Terms without our consent; we may transfer them if SporePilot is sold or merged.
• Contact. Chris Adams, SporePilot, California, support@sporepilot.com.

Apple App Store terms

If you downloaded the SporePilot app from Apple's App Store, these additional terms also apply:

1. These Terms are between you and SporePilot only, not Apple. SporePilot, not Apple, is responsible for the app and its content.
2. Your right to use the app is limited to Apple-branded devices you own or control, as allowed by the Usage Rules in Apple's Media Services Terms and Conditions.
3. SporePilot, not Apple, is responsible for any maintenance and support of the app. Apple has no obligation to provide them.
4. If the app fails to conform to any warranty that applies, you may notify Apple, and Apple will refund the purchase price of the app, if any (the SporePilot app is free to download). To the maximum extent the law allows, Apple has no other warranty obligation for the app.
5. SporePilot, not Apple, is responsible for addressing any claims about the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
6. If anyone claims the app or your use of it infringes their intellectual property, SporePilot, not Apple, is responsible for investigating, defending, settling and discharging that claim.
7. You confirm that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties.
8. Questions, complaints or claims about the app go to SporePilot at support@sporepilot.com.
9. You must also follow any third-party terms that apply when you use the app, such as your wireless carrier's terms.
10. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.